Shipping & Return Policy
1. How do I place an order?
Ordering on is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the "Add to Cart" button on the product detail page. That item will be added and the items in your Shopping Cart will be displayed.
2. How do I track my order?
All customers who order online will receive a shipping confirmation email that includes a tracking link. To track an order after it has been shipped, click on the tracking link in your Shipment Confirmation email or use the "Order Status" link in the bottom left-hand corner of the website. From there, you will need to enter your order number and email address or billing zip code.
3. How do I check the status of my order or view my past orders?
If you have an online account, you can access your order status as well as a complete history of your past orders by clicking on the Order Status or Order History links in the bottom left hand corner of our web store.
4. What forms of payment do you accept?
We accept payment by Visa, MasterCard, Discover, and PayPal for online orders. When you place an order on our site, your credit card is charged at the time that you click on the “Complete & Pay” button.
5. Do you charge sales tax?
We are required to charge sales tax on merchandise shipping within the state of Georgia. The amount of sales tax charged is based on current local tax rates. Sales tax will be refunded for returned items.
6. How do I use a promo or coupon code?
During checkout, you will see a “Coupon Code” prompt on the page where you will choose your shipping and credit card preferences. Enter your code in the box provided and click continue to proceed to the next page. Your coupon will be applied and your order total will be updated.
7. What if an item is not in stock?
On occasion, demand for a product will exceed the quantity in stock. If you order an item that is currently out of stock, we will notify you by e-mail that the product is back ordered and let you know when it is expected. Unless specifically indicated, our online store does not track or maintain inventory levels. If you need to verify the availability of an item prior to ordering, Contact Us for assistance.
8. Is shopping at kicks-ind.com secure?
You can feel completely secure when ordering from kicks-ind.com. All online transactions at kicks-ind.com are handled with an industry-standard technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.
Most in-stock, non-personalized orders ship in 4-5 business days.
During high volume sales periods such as November 15th through January 1st, ship times may be as long as 5-7 business days. Orders are always shipped in the order that they are received.
Depending on the shipping method selected, your order should arrive in 2-8 business days. All standard delivery packages can be tracked at kicks-ind.com using the “Order Status” link at the bottom of the page or using the tracking links provided in your Shipping Confirmation e-mail.
FedEx 2Day: Delivered Within 3 Business Days**
2-Day Air Deliveries Orders, available in the contiguous 48 states, Alaska and Hawaii, will be delivered on the 2nd business day after your day of order, if placed before noon ET. Business days are Monday through Friday, excluding holidays.
FedEx Next Day: Delivered Within 2 Business Days**
Next Day Air Orders, available in the contiguous 48 states, Alaska and Hawaii, will be delivered on the 2nd business day after the day of order, if placed before noon ET. Business days are Monday through Friday, excluding holidays.
How are orders shipped to Alaska, Hawaii, U.S. territories, APO and FPO addresses?
Shipments to Alaska, Hawaii, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses are delivered via USPS. Next Day and 2 Day NOT available to PO Boxes, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses.
Do you ship outside of the US?
kicks-ind.com ships all international orders via USPS Global Priority Mail.
We want you, our customer, to be happy with your purchases. That is why we have a 30 day exchange/return policy on the products that we sell.
After 30 days, our shotgun chokes are covered by a lifetime warranty which covers defects in materials or workmanship. This warranty does not cover instances of abuse or a failure to properly use or maintain the product.